![]() ![]() Secure backups-Automatic backups happen on a regular interval with data securely transferred through SSL encryption.Data storage-Backup your RingCentral communications data.Archiver users will receive daily email notifications when items have failed to be archived in the past 24 hours.Support new languages: Portuguese, Dutch, Korean.Admins can have better control over retaining data even if extensions disable backup.Increased awareness of data retention policy with in-app banners and design improvement.What's New?Īdmin roles & permissions: Admins can now self-service and manage roles and permissions by assigning users to c ustom roles with customized archiving privileges.Īrchiver is no longer in beta! Enjoy the full range of RingCentral Archiver features to seamlessly backup your communications data to your preferred storage cloud provider. You can now archive call recordings, voicemails, text messages, and faxes to your Box, Smarsh, Dropbox™, or Google Drive™accounts or to an SFTP server, and securely search and retrieve past records anytime.Īvaya Cloud Office Archiver is an automatic and convenient archival solution within the Avaya Cloud Office admin portal. RingClone is a data-intensive compliance app that natively plugs into your VOIP system.With Avaya Cloud Office Archiver, you can move both historical and current records, starting from the time you set up, to the cloud, immediately resolving storage limitations and freeing up resources. “The integration of RingClone with RingCentral will offer customers a scalable platform that provides them with a world class call archiving, quality assurance and legal compliance system.” “Reliability, security, and scalability are the core components of RingCentral’s cloud communications platform,” said David Lee, vice president, product management at RingCentral. “We look forward to our continued partnership with RingCentral.” It is always a pleasure to work with RingCentral reps as well as their customers”, says Matt Spinks, Founder and CEO of RingClone. Business compliance is a necessity for many of RingCentral’s customers, and we are pleased to provide a robust solution that fulfills that need. “We are excited to partner with RingCentral and bring a world class archiving and quality assurance system, with a focus on compliance and reporting, to RingCentral’s customer base. “We are excited to partner with RingCentral and bring a world class archiving and quality assurance system, with a focus on compliance and reporting, to RingCentral’s customer base” RingClone can be connected to a client’s existing cloud or on-premises storage solutions, including Amazon S3, OneDrive, Google Drive, Azure Blob storage, Box.com, DropBox, and SFTP. With the RingClone integration, RingCentral customers will also be able to use their existing storage solution for archiving. ![]() RingClone’s system is fully customizable and gives RingCentral customers the ability to determine how archived data is categorized, stored, and retrieved. RingClone’s product also provides customers with notation support, custom reporting, custom data exports, and group level access administration for managers and teams. This provides users instant access to their archived content for reporting, retrieval, or compliance purposes. RingClone’s state-of-the-art search engine and rich user interface also gives RingCentral clients powerful, rich discovery and retrieval of calls and messaging content across all RingCentral data, and includes complex searching support. Through this partnership, RingClone will provide RingCentral customers with an easy to use, all-in-one compliance system combining archiving, retrieval, and quality assurance for all communication content, including voice data (recorded calls and voicemails), voice logs, fax activity and images (including all attachments), SMS/texting activity, text conversations, and team messaging. RingClone, a world class archiving and quality assurance service provider, today announced a new partnership with RingCentral, a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions. RingClone joins RingCentral as a Premier ISV Partner to bring a robust archival, compliance, and content supervision suite for its customer base. I am excited to announce that we have entered into a premiere partnership with RingCentral! See below for our press release… ![]()
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